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Charleston Stone Polishing Techs Expertly Brought Back the Shine to This Shabby Floor

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December 16, 2021

A newlywed couple from Charleston, SC, was looking for a place to start their new life. They found the perfect home, equipped with everything they were looking for. It also had natural stone floors, however, they noticed the condition of the surface was not ideal. Despite the run-down appearance of the floor, they decided to purchase the property and look for a solution later. As soon as they settled into their new place, they started looking for a hard surface restoration company. Thankfully, Sir Grout of the Low Country came to the rescue.

Picture of a Floor Before and After a Successful Stone Polishing in Charleston, SC
With a quick internet search, the owners found us. They went online and typed Charleston Stone Polishing services on their search engine, and the top results led them to our website. After thoroughly browsing our picture gallery and reading the positive reviews we receive from our satisfied customers, they filled out the "Request a Quote" form and asked for a free assessment.

A few days after receiving their request, we arrived to perform the in-home consultation. The owners were expecting our visit, so they quickly led us into the affected area. As we entered, we noticed the problems. The natural stone floor looked shabby and dull. Spills of acidic substances and harsh cleaning products contribute to decay, causing problems like etching. When this happens, the stone loses its natural shine. With a closer look, we learned the floor was unsealed. We told the owners it is important to keep the surface fully sealed to prevent further damages.

The inspection gave us the necessary information to offer a solution. Since we had determined that regular cleaning wouldn't work, an effective restoration would require Sir Grout's high-end equipment and professional process. We proposed a stone polishing service to get rid of all the issues and bring back the shine to the stone. The offer met the owners' expectations, so they hired us and set up a date for the job.

When we returned, we were ready to begin the restoration. To achieve the best results, our process follows a series of steps. First, we cleaned the surface with our stone-safe cleaner and a high-speed scrubber. Our exclusive product won't cause any damage and offers many other benefits. After cleaning, it was time to hone the stone. With this procedure, we would remove all the damages.

To accomplish this task, we ran three sets of professional diamond honing pads, each with increased levels of grit, until there was no sign of deterioration. After honing, polishing is necessary to give the stone a brand-new finish. Since the owner wanted a glossy surface, we continued grinding until we achieved the desired finish. Once we finished honing and polishing, we followed with the sealing process.

For the final step, we sealed the stone with a top-notch protective sealer. Our product effectively blocks the absorption of liquids and wards off dirt, grime, and other external agents. This reduces deterioration and makes cleaning routines easy and fast. Our sealer also enhances the surface with a renewed appearance and provides long-lasting defense. Our thorough work yielded a successful restoration, the surface had received a full renovation, and the floor had a beautiful shine.

After finishing the stone polishing job, we called our clients and showed them the results. The owners loved the gorgeous gleam of the surface. Impressed with our work, the couple told us our performance surpassed all their expectations, and before we left, they thanked us and assured us they would recommend Sir Grout of the Low Country to everyone.

Natural stones are a great choice for any kind of surface, offering style, beauty, and durability. However, they are susceptible to damages and require proper care. Following our recommendations is essential to keep these surfaces in top condition. To minimize degradation, we suggested setting up a weekly cleaning routine. Perform this chore using only pH-neutral, soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner.

Our product doesn't leave any residue and offers excellent results. It is also non-toxic and safe for everyone, including pets. We don't recommend using soap-based cleaners or substances that contain acidic properties. There are chemicals and harsh agents in these products that can be harmful to the stone, causing dull spots, etching, and other signs of deterioration. It is important to keep the surface dry. If a spill occurs, dry the floor immediately using a paper towel or absorbent cloths. Never use abrasive tools because they can leave scratches.

As you can see in the before and after pictures, Sir Grout of the Low Country provides the best stone polishing services in town. If you want to make your dull floor shine again, don't worry, our certified technicians know exactly what to do to help you. As a leading company in the hard surface restoration industry, we have years of experience providing reliable solutions to countless satisfied customers. Don't hesitate to contact us by calling (843) 640-5544 or by filling out our "Request a Quote" form for a free in-home consultation. If you wish to receive our latest info and promotion, please subscribe to our newsletter.

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