This Bathroom in Bluffton, SC, Has a Beautiful Floor Thanks to Our Grout Sealing Process
June 02, 2023
Grout can deteriorate over time, especially in areas like bathrooms and showers. If it is cracked, stained, or severely damaged, it might need professional restoration as this process requires adequate tools, patience, and attention to detail. Our client in Bluffton, SC, contacted us because she faced a similar problem with her shower. Even with regular cleaning, she was disappointed to see the grout lines remained dull, stained, and unappealing.After trying other methods that didn't work, she decided to look for professional assistance. While she was searching, one of her friends recommended our grout sealing services in Bluffton, South Carolina, saying we had done an excellent job restoring his floors earlier this month.
Following her friend's suggestion, she visited our website and was happy to find all the information she needed. She read a few of our blog posts and browsed our picture gallery, which gave her the confidence to fill out our online scheduler to request a free evaluation on a day and time that was most convenient for her.
As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. We quickly assessed the issues in the bathroom and noticed the floor was in poor condition, the grout had an unsightly appearance, and it wasn't adequately sealed, which had contributed to the staining, discoloration, and decay.
After discussing our assessment with the owner, we suggested the best solution to restore the surface. We recommended our grout cleaning and sealing service using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told her we would address the damage, color seal the grout to bring back its original color, and ensure the surface would be protected for a long time.
We gave her a no-obligation quote detailing the work we would perform. She was surprised at how reasonable the quote was and immediately requested to schedule the job on a future date and time that was convenient for her.
On the appointed day and time, we returned to restore the bathroom floor. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and started our multi-step process, letting the homeowner know we were available to answer all her questions.
First, we cleaned the surface using a high-speed scrubber and our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.
Next, we restored the grout and sealed it with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.
During our assessment, we explained to our client that ColorSeal stands out because it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it to give a new look to their surfaces.
After cleaning up, we met with our client and showed her the results. The owner was thrilled to see the restored surface and said her bathroom finally looked perfect. She thanked us for a job that exceeded her expectations and promised to recommend our services to family and friends with any hard surface-related issues like hers. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.
Before leaving, we gave the homeowner some recommendations and helpful tips for maintaining her restored surface. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers remarkable results, and because it's non-toxic, it won't harm anyone in her household, including pets.
We also suggested she avoid using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues.
Mold and mildew are a potential threat in damp environments, so we emphasized the importance of taking measures to help prevent their growth. We suggested keeping the area well-lit when possible, providing a source of fresh air by leaving a door or window open, and drying the surface with a squeegee, towel, or terry cloth.
Ready to give your old bathroom a new look? Sir Grout of the Lowcountry has the expertise to clean and restore all the hard surfaces in your home to like-new conditions as well as make future maintenance less hassle. Contact us today by calling (843) 920-5559 or by using our online scheduling option to schedule a free quote.