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Our Specialists Provide the Best Charleston Stone Cleaning Services To Make This Floor Look Brand New

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February 28, 2022

A Charleston homeowner struggled to get some life into her living room's floor. She first noticed the floor's worn-down look during her regular cleaning routine, and she expected the problem to disappear once she was done mopping and scrubbing. Unfortunately, the stone still looked drab and devoid of any shine. After becoming aware of the problem, the owner couldn't get any joy from her time in the living room, knowing her cleaning products couldn't really get her floor back to what it was like when she'd first bought her home.

Stone Floor Before and After a Stone Cleaning in Charleston
She'd found Sir Grout of the Low Country by pure chance a few months before while looking for some home improvement recommendations, so she went straight to our website after deciding to hire a Charleston Stone Cleaning service. From there, she read more about our restoration services and filled out our website's "Request a Quote" form.

Our specialists were at the client's doorstep on the appointed date and started assessing her floor as soon as she invited them in. While there were no obvious scratch marks on the stone, the whole floor looked dull and washed out. The sun coming in from the window didn't reflect on the surface like it once did due to the faded appearance. Our specialists got closer and saw signs of etching in many parts of the floor that were caused by regular exposure to bleach-based cleaners. The client confirmed that she'd used many traditional cleaners through the years and we explained the gradual damage these chemicals can cause. After ruling out the chances of structural damage, our specialists described Sir Grout's restoration process; from our thorough cleaning methods to our honing and polishing equipment. Per the client's request, we scheduled a new appointment to clean and restore her floor.

A few days later, our crew returned with all the necessary equipment to restore the stone floor. First, they cleaned the floor's surface using a pH-neutral cleaner and a high-speed scrubber. They covered the whole living room, scrubbing the stone until there wasn't any remaining dirt or stickiness. Our stone-safe product works like a charm on natural stone, removing soil, dust, and spills without compromising the stone's porous surface.

When it was time to hone the floors, we ran three sets of our diamond machines, progressively increasing the level of grit until there were no signs of deterioration on the stone. The floor acquired a nice matte finish, so we applied special polishing powders to complete the process. By the end, every inch of the floor shined brightly enough to light up the living room.

To preserve this shine, our techs applied a coat of high-quality sealant on the floor. Our product simultaneously blocks the absorption of water, grime, and other liquids. It is the ideal way to enhance the protection of stone surfaces against wear and tear, foot traffic, and other common sources of decay.

Confident that they'd met the client's expectations, our techs called her into the living room to look at the results. She was ecstatic and couldn't stop admiring her floor while thanking our specialists for their services.

Before leaving, our crew shared some useful cleaning tips to help preserve stone surfaces. They recommended using pH-neutral products like Sir Grout's Natural Hard Surface Cleaner. While traditional cleaners damage the grain and discolor the stone, our product enhances the stone's shine while removing all traces of dirt, spills, soil, etc. It is the best way to get long-lasting results in areas subjected to constant foot traffic without risking the dangers of chemical-based products. Since the living room was in a wide, spacious area surrounded by windows, our specialists told the client that it wouldn't be hard to ensure good ventilation and simply reminded her to clean after spills and other accidents using a clean towel or a mop. Reassured by their assessment and the results of the restoration process, the client promised to recommend our services to more people in Charleston.

You can always reach out to Sir Grout of the Low Country for the best stone restoration services. We are specialized in everything related to hard surface maintenance and repairs, with services that have earned us the trust of countless homeowners in Charleston and its surrounding areas. If you're interested in an in-home evaluation, call (843) 640-5544 or fill out the "Request a Quote" form. And be sure to subscribe to our newsletter to learn more about our latest info and promotions.

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